![]() ![]() If you can accept visible flaws, you’ll also realize substantial savings. ![]() Original packaging is typically not included, and accessories are commonly missing. Products in Fair condition operate as intended, but show more significant scratches, dents or chips - for example, an appliance returned to a Best Buy store with a dent or large scratch or a TV with a minor scuff on the screen that doesn’t affect viewing quality. (A Satisfactory product does not include dents, chips, cracks or deep scratches.) In addition, original packaging is typically not present, and parts or accessories might be missing. ![]() If the product has a screen, it is intact and fully functional, with no visible blemishes in the viewing area. Products in Satisfactory condition show minor to moderate signs of use that affect cosmetic appearance, but have no impact on performance. Satisfactory (in-store or Store Pickup items). The product will be in its original box (or a suitable replacement). Products in Excellent condition look brand new - with no physical flaws, scratches or scuffs - and include all original parts and accessories (or a suitable replacement). Products in this condition look brand new - with no physical flaws, scratches or scuffs - and include the original parts and accessories (or a suitable replacement), as well as the original box (or a suitable replacement). Each product is tested to verify it works like new and is restored to original factory settings. How does Best Buy define Open Box?īefore I get into what happened to me, here is a primer on what Best Buy says all of the conditions mean: Excellent Certified.Įach Excellent-Certified product has passed the Geek Squad® Certified process involving a rigorous multipoint inspection designed to ensure the highest performance and quality standards. Luckily an associate saved me from buying a product thats condition was misrepresented, and now I avoid open box items in almost all cases. Well, in my experience this was not the case at all. Generally when you hear “open box,” you might think of a product that was opened and then returned. Eventually, I started reading about how Best Buy has “Open Box” deals, where they offer used products at a discount. So I kept checking retailers, Craigslist, Marketplace, and anywhere else I might be able to get a deal. I didn’t want to pay full price and was getting impatient waiting for sales. The program is free to join, with rewards automatically applied to eligible purchases.When I was shopping for a TV recently, I explored a lot of buying options. Members can earn points for every dollar spent, which can be redeemed for rewards like exclusive member-only offers. My Best Buy is a rewards program offering members exclusive discounts and benefits. Customers can return items both online and in-store. A restocking fee may apply for some products, while all final sale items cannot be returned. The item must be in its original condition and packaging and accompanied by the original receipt or packing slip. Best Buy Totaltech members have a longer return period, where they can make returns on most items within 60 days of purchase. The Best Buy Return Policyīest Buy has a comprehensive return and exchange policy, allowing customers to make returns on most items within 15 days of purchase.Īctivatable devices can be returned within 14 days after purchase. It ensures that customers always get the best possible price on their purchases. The price match guarantee applies to most products sold and shipped by Best Buy, although exceptions apply. Online retailers eligible for this guarantee include HP.com,, , and. To qualify, the product must have a matching color, brand, and model number. The Price Match Guaranteeīest Buy offers a price match guarantee policy that allows customers to request an online and in-store price match for eligible products. New products are added daily, so customers should check back often to take advantage of these discounted devices. This makes them a great option for budget-conscious shoppers. All items under this section are covered under a warranty.Īlthough not all of these items are brand new and may have minor cosmetic blemishes, they are significantly discounted from the regular price. Shop the Outletīest Buy’s outlet section features clearance, open-box, and refurbished products that have all been verified to work correctly. We recommend subscribing to the mailing list to hear exactly what will be on sale ahead of time.īy shopping during Black Friday, customers can save money on high-quality electronics and get the latest technology at a fraction of the regular price. Significant discounts on various electronics are available during Best Buy sales in the US, such as the Black Friday event.Ĭustomers can shop for everything from TVs and laptops to gaming consoles and appliances. ![]()
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